At Kiratva, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information when you interact with our website:

Personal Information

  • Name
  • Phone number
  • Email address
  • Shipping and billing address

Order & Transaction Information

  • Products purchased
  • Order history
  • Payment confirmation details
    (Note: We do not store your card or banking details.)

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data through cookies

2. How We Use Your Information

Your information is used only for purposes essential to serving you better, including:

  • Processing and delivering orders
  • Communicating order updates and support responses
  • Improving website performance and user experience
  • Preventing fraud and ensuring secure transactions
  • Complying with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

3. Cookies & Tracking Technologies

Our website may use cookies to enhance functionality and improve browsing experience. Cookies help us understand how visitors use the site and allow smoother navigation.

You may disable cookies through your browser settings, though some features may not function properly.

4. Data Security

Kiratva follows reasonable security practices to protect your personal information against unauthorized access, misuse, or disclosure. Data is stored on secure servers and accessed only by authorized personnel.

While we take all practical steps to safeguard your data, no digital system is entirely risk-free.

5. Sharing of Information

We may share limited information only with:

  • Payment gateway providers (for transaction processing)
  • Shipping and logistics partners (for order delivery)
  • Legal authorities, if required by law

All third parties are obligated to handle your data responsibly.

6. Third-Party Links

Our website may contain links to external websites. Kiratva is not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies separately.

7. Your Rights

You have the right to:

  • Access or update your personal information
  • Request correction of inaccurate data
  • Request deletion of your data, subject to legal and operational requirements

Requests can be made using the contact details provided on our website.

8. Children’s Privacy

Kiratva does not knowingly collect personal information from individuals under the age of 18. If such data is identified, it will be removed promptly.

9. Changes to This Policy

Kiratva reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of the website signifies acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us using the details available on our website.